Ordering & Shipping
- Ordering & Payment
- Best Price Guarantee!
- Phone Orders
- Return Policy
- Shipping Rates
- Tracking Your Order
- Security & Safety
- ORDERING & PAYMENT
- At MostOriginal.com we strive to deliver a great online shopping experience. We accept all major credit cards including Visa, MasterCard, Discover Card, American Express and eCheck as well as bank transfers and debt cards.
Purchases can also be made through PayPal and do not require a PayPal account. Finally, we have recently added the BitCoin option for payments - you can find out more about BitCoin here. All transactions are 100% encrypted and secure (SSL).
- BEST PRICE GUARANTEE!
- Our Best Price Guarantee is the real thing! If you can find any of our products at another online store at a lower price, we will Match that price or Beat it!
Just contact us or email sales AT mostoriginal.com, let us know the model number of the item you are interested in and then provide a link to the same exact item on another web store and we will gladly match that price.
- PHONE ORDERS
- If you rather make your order by phone, we are happy to take your order. We accept all major credit cards and you can call us at 646-797-2846 between the hours of 6:00AM - 2:00PM EST (Eastern Standard Time), Sunday to Thursday.
- RETURN POLICY & GUARANTEE
- We are confident that you will love our products and that is why we offer you a 100% Satisfaction Guarantee.
If you are not absolutely satisfied with your purchase, please let us know and we will gladly exchange or refund your order.
You may return merchandise within 14 days of receipt of your order. The item should be in its original condition, including the original packaging. Shipping costs will not be refunded. Please inform us in advance that you will be returning the product via the onsite contact page or email sales AT mostoriginal.com.
We will provide you with a return order number, please include it with the return package. If possible please write down the reason for the return on the packing slip. If you are not the person who made the order you can only exchange the product, no refund will be available. The refund policy only applies to the original buyer. Custom orders and one of a kind artwork pieces are non returnable.
Our address for returns is:
- SHIPPING INFORMATION
- WE GIFT WRAP EVERYTHING FOR FREE!
If there is a special event or you require some special wrapping instructions please let us know in the comment area of your order. You can also add greeting text and we will include it with your gift.
We NEVER include the invoice or pricing information with the package. If you are interested in a printed invoice with your order please request it when making the order in the comment area. When you make the order you will receive an email invoice. All customs and additional charges levied locally at the country of destination are the responsibility of the customer.
We ship from Israel and standard shipping takes approximately 7 to 14 business days. Express shipping is offered through EMS and takes approximately 3 to 5 business days to most major world centers. For some locations we will only offer Express Shipping.
Standard Shipping - below 0.55 Lbs (1/4 Kg)
USA - $3
International - $3
Standard Shipping - 0.55 - 1.1 Lbs (1/4 Kg - 1/2 Kg)
Standard Shipping - 1.1 - 2.2 Lbs (1/2 Kg - 1 Kg)
Standard Shipping - 2.2 - 4.4 Lbs (1 Kg - 2 Kg)
Express Shipping - below 1.1 Lbs (1/2 Kg)
Express Shipping - 1.1 - 2.2 Lbs (1/2 Kg - 1 Kg)
**For orders over 2.2Lbs (1Kg) there is an additional shipping charge of $6-$8 for every additional 2.2Lbs (1Kg).
- TRACKING YOUR ORDER
- Before tracking your package we ask that you please review the Shipping Information section above for an estimated time of delivery. If you need a tracking code for a specific package please email us and we will provide it. Please make sure you include your order date, order number, first and last name.
If you have any questions, comments or concerns about your order please let us know, we are always available so please use the contact page or email Sales@MostOriginal.com. We insure all our packages and all packages are accounted for.
- SECURITY & SAFETY